Jennifer Leonard is talking about “Getting personal with public space”.

Jennifer Leonard is a senior designer at the global innovation firm IDEO, where she leads projects dealing with the human side of service, interactions and space. Prior to design, Jennifer had a ten-year career in print and broadcast journalism, did an internship in NY at Rolling Stone magazine and co-authored the book Massive Change with Bruce Mau. Canadian by birth, she lives in San Francisco but is currently on assignment in London.